Refund, Cancellation, and Course Access Policy
Cancellation Period
Students may cancel their enrollment within three (3) calendar days of purchase and receive a full refund, provided they have not accessed any course content, modules, videos, assessments, downloads, or instructional materials.
Refund requests must be submitted in writing to JCRS Hair Academy within the three-day cancellation period.
Access to Course Materials
Upon enrollment, students are granted access to proprietary educational content, which may include:
- Video instruction
- Digital lessons
- Downloadable resources
- Assessments and quizzes
- Assignments
- Practical skill demonstrations
- Course support materials
Because access to these materials is provided electronically and can be viewed, downloaded, or retained by the student, tuition is considered earned once course content has been accessed.
Refund Eligibility
No refunds will be issued after:
- The three-day cancellation period has expired; or
- The student accesses any course module, lesson, video, assessment, download, or instructional material, whichever occurs first.
Failure to complete the course, failure to submit assignments, inability to pass assessments, change in employment, change in personal circumstances, or lack of participation does not constitute grounds for a refund.
Payment Plans
Students enrolled through a payment plan remain responsible for the full tuition amount outlined in their enrollment agreement.
Withdrawal, inactivity, failure to complete coursework, or voluntary discontinuation of the program does not release the student from their financial obligations.
Course Extensions
Students who are unable to complete the program within their enrollment period may request an extension.
Extension requests must be submitted in writing and are subject to approval by JCRS Hair Academy.
Additional fees may apply for approved extensions.
Administrative Exceptions
JCRS Hair Academy reserves the right to issue refunds in cases involving:
- Duplicate payments
- Administrative errors
- Billing errors
- Circumstances required by applicable law
Any exception granted shall be at the sole discretion of JCRS Hair Academy and shall not establish a precedent for future requests.
Licensure Disclaimer
For programs intended to satisfy licensing, relicensing, refresher, apprenticeship, or continuing education requirements, students acknowledge that completion of the course does not guarantee licensure, reinstatement of licensure, employment, or approval by any regulatory agency.
Final licensing and approval decisions are made solely by the Connecticut Department of Public Health and/or other applicable regulatory agencies.
Student Acknowledgment
By enrolling in a JCRS Hair Academy online program, the student acknowledges and agrees that:
- They have reviewed and understand this Refund, Cancellation, and Course Access Policy.
- They understand that access to course materials may affect refund eligibility.
- They understand that completion of the program does not guarantee licensure or employment.
- They accept responsibility for meeting all course requirements and financial obligations associated with enrollment.